FAQs

All HAN$UM garments are made to order and crafted in-house with care. Preorders placed between April 26 – May 3 will ship within 2 weeks or sooner. You’ll receive an email with tracking as soon as your order heads out.

Yes — we accept returns within 30 days of delivery. Items must be unworn, unused, with tags, and in original packaging. Please include your receipt or proof of purchase.

To start a return, email us at hansum28official@gmail.com. If your return is approved, we’ll send you a prepaid label and instructions. Note: Returns without approval will not be accepted.

For exchanges, we recommend placing a new order once your return is confirmed.

📦 Return Address:
HAN$UM
P.O. Box 72024
Los Angeles, CA 90002

⚠️ All sale items, gift cards, and select personal care or custom products are non-returnable.

Questions? Reach out anytime at hansum28official@gmail.com.

All pieces are unisex and true to size unless noted. If you’re in between sizes or prefer a looser fit, we recommend sizing up. Feel free to message us for size guidance — we got you.

Right now we ship across the U.S. International shipping is coming soon — subscribe to be the first to know when we expand.

Every garment is cut, dyed, printed, and finished in-house. No mass production. No shortcuts. Just real people behind real quality, crafted for culture.

We’re always here. Head to the Contact Page to reach out — please allow 24–48 hours for a reply. Every message is answered with intention, just like your garment.